Billing Services


Synergy Patient Representatives are available to speak to you about your account.


To request itemized billing statements with patient authorizations, send your request electronically through ChartSwap.

  • All requests will be completed within 15 days.
  • Once your request is approved and fulfilled, you will receive an email notification to login to ChartSwap to pay for and download the requested records.
  • Synergy Custodian of Billing Records can be reached by phone (855) 868-2127, email or fax (616) 464-9645.
  • Pre-Payment fees
    • Itemized Statement Only                               $25.00
    • Itemized Statement with Affidavit                  $40.00

Frequently Asked Questions

billing services